Cell c what a big fat joke!!

Guys if you ever consider taking a cell c contract stop yourself just there.

I spent a year trying to cancel this my contract the staff are *********** and the managers are either to busy or disinterested.

I had/have a contract with cell c into the first year without prior warning the installment went up (what a joke) never the less I continued eventually the 24 months came around phoned for cancellation apparently you can only cancel between certain dates ( the most ridiculous thing I have ever heard) I waited the next month still same thing. Afterwards I decided to leave it after numerous calls and emails nobody got back to I eventually got through and asked so why are they continuing to provide me data even thou the request was sent to cancel this idiotic women thought I was so stupid that she said "mam its because you such a good customer) lol dont even make me laugh..

After that it fell into arrears because i did not cancel in time apparently. In march 2021 they deducted a total due of 1500 from my account (apparently it was and installment that was not paid that created that amount from 199 to 1500?) I couldn't believe it however I thought okay now you have your monies we can cancel phoned got confirmation for cancellation the consultant I asked to email me proof of closure he said they cannot send emails( what a joke any business has email) so I received a sms to say it's been cancelled successfully this month they debited my account again for 400 rand? How why and who authorized that? I thought it was cancelled recieved a sms and everything and still?

It costs monies to reverse debit orders and who must pay that? The customer I will never ever take or do anything with cell c again you guys are *********** and you rip people off it was the pandemic we don't have money to waste on unnecessary phone calls and unnecessary debit orders going off. You guys suck