Cell C Westgate gives extremely poor customer support - avoid at all costs

Had one of the worst customer experiences at Cell C Westgate. Have 2 Cell C contracts but wanted to buy an additional sim card. I was told it was R1 and I got out a R50 note. We don't have change the lady told me. No apologies - just that. I dug around and found a R20. We still don't have change so you cannot get a card. You have to pay for it. I pointed out that I am presenting her with money to pay for the card and that perhaps it is the responsibility of the business selling the product to have cash available. Well we don't have change and it is not my responsibility to get change I have to stay in the shop- so you can't have the card unless you pay for it. I asked to speak to the manager and she told me pointedly she is the manager. Great customer service madam manager. You are setting a great example and I'm sure your company is extremely proud if you.

By the way - please take a course from your colleagues at Cell C Clearwater. They are extremely helpful and friendly. Next time I will rather drive all the way there.