MN
Mahendra N

1 reviews | Active since Jan 2015

12 Sept 2022, 17:49

CELL C WE DONT CARE FOR OUR LOYAL CUTOMERS

This is the 3rd separate attempt that I am making in an hope to conclude my upgrade since the 23 August 2022, but it is starting to feel that all u get from cell c is the MIDDLE FINGER, cause there is simply no customer support or care from cell c. You'll keep getting the same *********** agents to contact us. We are not sure even if the person reading this MESSAGE understands our problem cause even when we ask not to get the same person to contact us, you'll never read or listen. how about the person who read this call us, or PLEASE GET A MANAGER TO CALL US AS YOUR AGENTS DONT HAVE WHAT IT TAKES. YOUR SERVICE IS JUST SAD.

0
Replies (9)
MN
Mahendra N's update12 Sept 2022, 19:10
Reviewer Update
Do you'll have a automated response to all queries, cause we always get the same sad reply that goes nowhere.
if not automated please put full name and contact number not just an initial, or if you'll are brave enough a contact number for a manager.
from all these sad responses by CELL C its obvious that you'll don't want to help.
MN
Mahendra N's update12 Sept 2022, 19:17
Reviewer Update
You don't a a clue as to how frustrated we are. fighting this for 3 long weeks. we are out of patience, wait for next reply from me, will copy an paste you all CELL C never do for us.
MN
Mahendra N's update12 Sept 2022, 20:03
Reviewer Update
Please no contact has been made, just promises. The last contact received was to rate the service for the upgrade, were the reply was, how can i rate this when cell c has not done the upgrade.
Here we go again, back an fort messages to yet another person who cant help. Call ***, that's how you can help.
if everything is so in order, were is the phone, the watch and most off all what upgrade did they do.

Do you think we have time for all these games, all we want is for a competent person to call, if you are that person call us or please get someone that is competent, or must I keep complaining till a competent person replies.



MN
Mahendra N's update13 Sept 2022, 06:02
Reviewer Update
Please this is the account holder that is now typing, get your facts straight get some someone that knows what they are doing. If you are unable to understand simple English, we can't help but pray for youll.
If cell c want to be unprofessional, guess we can't do anything but warn other poor customers
MN
Mahendra N's update13 Sept 2022, 08:08
Reviewer Update
After being treated so poorly by CELL C, all we can say is OK
MN
Mahendra N's update13 Sept 2022, 11:19
Reviewer Update
Good day
We have spoken to a lady named Teboka from Cell C at 10:19am today, asking her to please cancel the upgrade. After all that Cell C put us thru all we ask is for you'll to make sure that the upgrade is cancelled immediately, and to send proof of this. Please cancel everything with immediate effect.

Thank you
MN
Mahendra N's update13 Sept 2022, 14:02
Reviewer Update
Please confirm if upgrade as been canceled.
MN
Mahendra N's update13 Sept 2022, 15:20
Reviewer Update
We requested it at 10:19 this morning, spoke to Teboka, we just need someone to follow up as Cell C speaks a lot of lies, they never do what they promise. Cancel everything immediately PLEASE
MN
Mahendra N's update14 Sept 2022, 18:53
Reviewer Update
Hopefully all can be sorted by Friday the 16 September 2022, as we need arrangements to do the upgrade instore, as they have what we need . But we can't do anything till the upgrade is canceled with the online section