Cell C waste of time and *****s

I approached them about a contract in November, was told I had to take an extra data contract as it was all part of the package. Was then told after canceling and being told to reapply as it was all approved 3 times. Eventually I had 2 Sim cards delivered to me and told the device would be delivered on the Thursday. When Thursday came and went I called to find out what was happening only to be told I didn't get the phone but I got the data contract. I told them that was not what I wanted and only took it as i was told it is part of the deal. On the 18th January 2023 I once again canceled and told them to fetch their Sim cards, I was told no they don't do that but it will not be activated as it is canceled. I have now been billed and had R54 deducted twice and as I am disputing it they have marked me as a bad payer which influences my credit score. I called today to be sent to 4 different operations to be told I will have a reference number sent to me (still waiting) and that I will be contacted by accounts to cancel and sort it out. I am still waiting