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christo W

1 reviews | Active since Jan 2013

09 Mar 2015, 18:36

Cell C waste of my time and indirectly *****s

My Data bundle expired in Dec 2014.<br> <br> I noticed on my bank statement that the Cell C deduction was alot higher than normal.<br> They never notified me that my data bundle 2 year contract expired @ R129.00 per month in Dec.<br> <br> They charged me R275.00 per month since January 2015 . After trying to cancel the contract on two occasions the consultant kept saying they will resolve the query. They are still taking the R275.00 per month while trying to resolve. I have just spoken to Zaid now again to cancel the contract and he said that he will get me a refund. This company is useless. Zaid Good luck!!<br> <br>

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Replies (1)
Cell C
Cell C's reply10 Mar 2015, 07:53
Official
Hello Christow,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN