1 reviews | Active since Nov 2015
CELL C WANT YOU TO CANCEL. THEY ARE BEGGING YOU TO WITH THE *********** STAFF.
If it was possible to give less than 1 star I would have. A consultant called my 85-year-old mother and conned her into upgrading the unlimited cell c contract. I called them to reverse and after much time wasting, I got a reference number and was told they would call me. A week later I called again and was told the upgrade was reversed. Two hours later I got an SMS saying the contract was upgraded and the new upgrade date is now 2024. Called them 3 times since then and got from one *********** person to another. This happened two years ago as well and then it also took a huge effort to reverse.
After being a Cell C client for 10 years and paying R900 a month every month without ever missing a payment I am now cancelling me and my mom's contract.
Maybe this will get someone at CELL C to react...but I highly doubt it.
Thank you for bringing this matter into our attention. It will be addressed accordingly.
Kindly accept our sincerest apologies as we follow up on this matter. We will revert to you.
^NT
Thank you for bringing this matter into our attention. It will be addressed accordingly.
Kindly accept our sincerest apologies as we follow up on this matter. We will revert to you.
^NT
