Cell C / Vumatel - Still pathetic

Here we go again!!!!!! 2 or 3 months has past and here we are again!!

As expected, the service from Cell C has not changed, the support is still up to Sh*t If you are lucky enough to speak to someone at the call center who sort of knows what he is talking about, the rest of Cell C drops him

Fibre support is, as in the past, none existing !!! Why is it that the support team always ***** things up for a company? Maybe the department should rather be called the "mess up team" or "I don't really care team", cause the support really is just not there. The people who can make or break a company..... good support will win you customers. Bad support will loose you customers.

And no, person who is going to read this, I do not have an ISP number, because the call center did not give me 1 because they could not do "fault finding" and therefore I am not to get a ticker number.

I have sent a mail last week, no reply!!!! Not even a automated mail back. I've sent a mail just now, and this time I actually got a ticket number whilst typing this review - Ticket # [CF166549] - Auto Responder

The technicians must get their hineys to our property and come fix their mess!!!!!