PS
Peter S
1 reviews | Active since Jan 2013
16 Feb 2015, 20:38
Cell C voucher already used!
We bought a R25 Cell C recharge voucher from the Mowbray Post Office this morning and it refuses to recharge claiming this number can't be used.<br> <br> Called their 140 call centre and they claim the code has already been used on 2 Feb. It clearly shows 16 Feb on the slip.<br> <br> Their only solution is you must take it back to the store and try recharge in front of them. Like that's going to work! Oh and we live almost two hours away from Cape Town.<br> <br> What to do? Clearly there is either ***** or a serious bug in their system.
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Replies (1)Cell C's replyOfficial
17 Feb 2015, 08:36Hello bioman,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Feb 2015, 08:36
Official
Hello bioman,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
