DP
Daniel P
1 reviews | Active since Oct 2019
08 Dec 2023, 23:48
Cell c very very bad service. The worst
Cell C your customer service call center is the worst of the worst. No service at all. They will bounce your call all over and after 3 hours nothing. You're service is up to ****. I try to do a sim swap today and after I supp**** all my info I was told I must go to my closest Cell C. Now I must drive 300km to the closest Cell C to get help. What the **** is wrong with these people. You must Google customer service maybe you will learn something
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Replies (3)DP
Daniel P's updateReviewer Update
09 Dec 2023, 15:48I am in Struisbaai 300km to the closest Cell C. Now you expect me to drive 300km to get the same answer.
This can be done on the phone
I have been with cellc more than 20 years and this is how I get treated. My daughter is now without a phone
Every time in phone you you bounce the call from one to another and and the you say sorry and then the phone disconnect
I do have a new card
Rica serial number ***
Her cell number must be carried over to this Sim
Her number ***
Let us see what you will do. But I don't think I will be helped
This can be done on the phone
I have been with cellc more than 20 years and this is how I get treated. My daughter is now without a phone
Every time in phone you you bounce the call from one to another and and the you say sorry and then the phone disconnect
I do have a new card
Rica serial number ***
Her cell number must be carried over to this Sim
Her number ***
Let us see what you will do. But I don't think I will be helped
DP
Daniel P's update09 Dec 2023, 15:48
Reviewer Update
I am in Struisbaai 300km to the closest Cell C. Now you expect me to drive 300km to get the same answer.
This can be done on the phone
I have been with cellc more than 20 years and this is how I get treated. My daughter is now without a phone
Every time in phone you you bounce the call from one to another and and the you say sorry and then the phone disconnect
I do have a new card
Rica serial number ***
Her cell number must be carried over to this Sim
Her number ***
Let us see what you will do. But I don't think I will be helped
This can be done on the phone
I have been with cellc more than 20 years and this is how I get treated. My daughter is now without a phone
Every time in phone you you bounce the call from one to another and and the you say sorry and then the phone disconnect
I do have a new card
Rica serial number ***
Her cell number must be carried over to this Sim
Her number ***
Let us see what you will do. But I don't think I will be helped
DP
Daniel P's updateReviewer Update
10 Dec 2023, 03:39Yes I am but cellc promised to phone me a month ago and I am still waiting. That was on a different issue.
So please if you going to call me to apologize I don't want to here that. You have apologize enough and yet you nothing gets sorted.
If you are going to tell me my info is wrong don't call
I gave you my name, ID . Address. Banking details and according to you I failed my security question.
How is that possible. My name is my name and so is the rest of my details.
On my last call I was still talking to you and you put the phone down
So please don't phone me to waist my time.
It's easy you got all my info active the Sim.
Maybe you don't now how to do it.
So please if you going to call me to apologize I don't want to here that. You have apologize enough and yet you nothing gets sorted.
If you are going to tell me my info is wrong don't call
I gave you my name, ID . Address. Banking details and according to you I failed my security question.
How is that possible. My name is my name and so is the rest of my details.
On my last call I was still talking to you and you put the phone down
So please don't phone me to waist my time.
It's easy you got all my info active the Sim.
Maybe you don't now how to do it.
DP
Daniel P's update10 Dec 2023, 03:39
Reviewer Update
Yes I am but cellc promised to phone me a month ago and I am still waiting. That was on a different issue.
So please if you going to call me to apologize I don't want to here that. You have apologize enough and yet you nothing gets sorted.
If you are going to tell me my info is wrong don't call
I gave you my name, ID . Address. Banking details and according to you I failed my security question.
How is that possible. My name is my name and so is the rest of my details.
On my last call I was still talking to you and you put the phone down
So please don't phone me to waist my time.
It's easy you got all my info active the Sim.
Maybe you don't now how to do it.
So please if you going to call me to apologize I don't want to here that. You have apologize enough and yet you nothing gets sorted.
If you are going to tell me my info is wrong don't call
I gave you my name, ID . Address. Banking details and according to you I failed my security question.
How is that possible. My name is my name and so is the rest of my details.
On my last call I was still talking to you and you put the phone down
So please don't phone me to waist my time.
It's easy you got all my info active the Sim.
Maybe you don't now how to do it.
DP
Daniel P's updateReviewer Update
10 Dec 2023, 11:44You can call me now.
If you are going ask me securit questions . Please dont.Stop waiting my time. I have answered it more than enough. All you need to do is to activate the Sim.
It's 3 days later and it's not activated
If you are going ask me securit questions . Please dont.Stop waiting my time. I have answered it more than enough. All you need to do is to activate the Sim.
It's 3 days later and it's not activated
DP
Daniel P's update10 Dec 2023, 11:44
Reviewer Update
You can call me now.
If you are going ask me securit questions . Please dont.Stop waiting my time. I have answered it more than enough. All you need to do is to activate the Sim.
It's 3 days later and it's not activated
If you are going ask me securit questions . Please dont.Stop waiting my time. I have answered it more than enough. All you need to do is to activate the Sim.
It's 3 days later and it's not activated