CG
Corine G

1 reviews | Active since Dec 2019

03 Jul 2020, 14:03

Cell C Very Disappointed with Service

I bought a router for R999 and my sim card does not work on it....went to store after few days with my slip and was refused a refund....they even refused to sell me a more expensive router for R1699......pathetic service from Cell C Watercrest..... they refused to disclose the Area Managers details....what is the purpose of an Area Manager then?

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Replies (2)
CG
Corine G's update03 Jul 2020, 14:11
Reviewer Update
No it's a rain sim......its not the problem with sim as it works fine on my son's phone....its the router....I tried connecting in the store as well and could not.....I would.like a refund please
CG
Corine G's update03 Jul 2020, 14:17
Reviewer Update
Please can you also ups**** your Store Manager Agna on how to deal with Customers...she clearly needs training