NM
Nthambeleni M
1 reviews | Active since May 2016
27 Sept 2023, 11:06
Cell c Very bad service
I just upgraded my contract and I requested a new Sim card because the old Sim was no longer working properly. I received the phone and the Sim card, I have been trying to call cell c on 084145 to activate the Sim card and the consultants have been very unhelpful for over a week, they don't have time to assist at all, they simply just drop the call. They were very friendly during the upgrade period, now they don't care at all.
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Replies (1)
Cell C's replyOfficial
27 Sept 2023, 11:55Good day Nthambeleni ,
Thank you for reaching out to us.
Please receive our sincere apologies for the rather unpleasant experience. It falls short of the high standards we have set for ourselves.
We have escalated the matter to our support team, who will be in touch to assist with 24 hours.
TD
Thank you for reaching out to us.
Please receive our sincere apologies for the rather unpleasant experience. It falls short of the high standards we have set for ourselves.
We have escalated the matter to our support team, who will be in touch to assist with 24 hours.
TD
Cell C's reply27 Sept 2023, 11:55
Official
Good day Nthambeleni ,
Thank you for reaching out to us.
Please receive our sincere apologies for the rather unpleasant experience. It falls short of the high standards we have set for ourselves.
We have escalated the matter to our support team, who will be in touch to assist with 24 hours.
TD
Thank you for reaching out to us.
Please receive our sincere apologies for the rather unpleasant experience. It falls short of the high standards we have set for ourselves.
We have escalated the matter to our support team, who will be in touch to assist with 24 hours.
TD