KD
Kedibone D
1 reviews | Active since Mar 2020
28 Oct 2020, 10:30
Cell C very bad service
I opted for an upgrade as I was due, but new contract was opened I didn't realise because it was Sim only data until month end when I was debited twice. I called cell c many times and logged complaint they keep promising to get back to me in 48hrs of which they never do. Cell C service is very bad I would never recommend it to anyone
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Replies (2)
Cell C's replyOfficial
28 Oct 2020, 10:57Hi Kedibone
Thank you for reaching out to us.
We are liaising with our team to cancel the contract with immediate effect. We will keep you updated and let you know as soon as this has been done.
^MM
Thank you for reaching out to us.
We are liaising with our team to cancel the contract with immediate effect. We will keep you updated and let you know as soon as this has been done.
^MM
Cell C's reply28 Oct 2020, 10:57
Official
Hi Kedibone
Thank you for reaching out to us.
We are liaising with our team to cancel the contract with immediate effect. We will keep you updated and let you know as soon as this has been done.
^MM
Thank you for reaching out to us.
We are liaising with our team to cancel the contract with immediate effect. We will keep you updated and let you know as soon as this has been done.
^MM
KD
Kedibone D's updateReviewer Update
28 Oct 2020, 16:49I canceled both contracts myself since I never got assisted, and I'm only going to pay for one contract because I only opted one. Cell doesn't value their customers at all instead they protecting their staff for the wrong doings they do to the staff. The lady by the name of Asisipho opened a new contract intentionally because she wanted to up the sales her managers are not doing anything about it, she never told me I had two contracts what will I do with 2 simcards for data when I got one router why would I need a new contract instead of upgrading since I got existing contracts . Cell C service is pathetic
KD
Kedibone D's update28 Oct 2020, 16:49
Reviewer Update
I canceled both contracts myself since I never got assisted, and I'm only going to pay for one contract because I only opted one. Cell doesn't value their customers at all instead they protecting their staff for the wrong doings they do to the staff. The lady by the name of Asisipho opened a new contract intentionally because she wanted to up the sales her managers are not doing anything about it, she never told me I had two contracts what will I do with 2 simcards for data when I got one router why would I need a new contract instead of upgrading since I got existing contracts . Cell C service is pathetic