CELL C USES NO NATURAL INTELLIGENCE HENCE CAN NOT SOLVE ANY PROBLEMS WHICH ARE NOT ANTICIPATED BY THEIR ARTIFICIAL INTELLIGENCE SYSTEMS

I am currently working outside the country and had my phone ****** including my cell c sim card. Ive been trying to get a replacement and had an unRICAD Sim couriered to me. As you may understand, a sim card when you are away from home is an important tool. All OTP's come through the phone and any communication is through the SIM.

Now to get the SIM card RICAd the most foolish questions are asked like when did you last recharge your phone. Do people take note of time and date of such? Some days we recharge 10 times a day and sometimes we recharge once a month, then other questions are like frequently called numbers. I dont call a lot of numbers because Im oversees, but it seems even the ones I call are not satisfactory. So I FAILED the test which the system marked. There are no alternative tests or questions, no help, no escalation process! I NEED MY SIM. It seems it doesnt help that I have had this number for probably 18 to 19 years!!