Cell C useless with VUMA fibre
We moved into a new house at the beginning of February. It took 3 weeks for Cell c to come re-install VUMA. Now after a week we STILL do not have ANY internet connection. We have phoned numerous times. I e-mailed numerous times with NO luck. This is worse service than Vodacom and Telkom.
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Replies (2)
Cell C's replyOfficial
28 Feb 2019, 08:09Good morning Talita
Apologies for the inconvenience caused by this.
We have escalated the matter to the Fibre Support Team for urgent assistance.
Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this.
We have escalated the matter to the Fibre Support Team for urgent assistance.
Do expect communication soon.
Regards
DA
Cell C's reply28 Feb 2019, 08:09
Official
Good morning Talita
Apologies for the inconvenience caused by this.
We have escalated the matter to the Fibre Support Team for urgent assistance.
Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this.
We have escalated the matter to the Fibre Support Team for urgent assistance.
Do expect communication soon.
Regards
DA
Cell C's replyOfficial
28 Feb 2019, 08:11Hi Talita H
Thank you for contacting us.
Do you perhaps have a C Fibre reference number, that we can use to follow up on? We would like to assist.
^WN
Thank you for contacting us.
Do you perhaps have a C Fibre reference number, that we can use to follow up on? We would like to assist.
^WN
Cell C's reply28 Feb 2019, 08:11
Official
Hi Talita H
Thank you for contacting us.
Do you perhaps have a C Fibre reference number, that we can use to follow up on? We would like to assist.
^WN
Thank you for contacting us.
Do you perhaps have a C Fibre reference number, that we can use to follow up on? We would like to assist.
^WN