RG
Rashaad G

1 reviews | Active since Jan 2010

20 Nov 2019, 16:28

CELL C USELESS SUPPORT AND BAD CUSTOMER SERVICE

PEOPLE!!! STAY AWAY FROM CELL C FIBER. The support service is pathetic. The call center has no clue what they are doing. I am sitting in 1 month with them trying to resolve an issue. I keep having to send emails reminding them that I still have an issue with my service. Not once in the 1 month that the ticket is open has any one called me. NO CUSTOMER SERVICE AT ALL. I guess they are trained to only answer calls and emails and not use their brains to actually call the customer. Unfortunately, I am locked into a contract, but comes to an send soon and I will say BYE BYE CELL C...........

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Replies (1)
Cell C
Cell C's reply20 Nov 2019, 21:35
Official
Good Evening Rashaad

We apologize for the unpleasant experience. 

Please provide us with the information regarding your query, and the reference number privately so that we can assist. 

^MP