CELL C USELESS

It has been 4 days ago, since Maropeng from Cell C phoned me, he referred the problem with my black data and normal data depleting at the same time again the Black department. Told me they will contact me, nothing has happened. IS THIS GOING TO TAKE ANOTHER 2 - 3 MONTHS BEFORE SORTED JUST LIKE MY PHONE PROBLEM? CAN CELL C PERHAPS JUST ANSWER THIS QUESTION, THEN I MIGHT STOP WASTING MY TIME. THEY DELIVER FALSE PROMISES TO CLIENTS, YOU CANT WATCH MOVIES ON A BLACK BOX!!!! I TOLD THEM THOUSANDS OF TIMES THE TWO DATA S NEEDS TO BE SPLIT / SEPARATED FROM EACH OTHER, THE BOX IS ONLY SEEING ONE SIGNAL. How difficult can this be, and believe me it is VERY, VERY FRUSTRATING FOR A CLIENT!!! Stay away from BLACK, AS CELL C AND BLACK DEPARTMENT FOR SURE DOES NOT WANT TO SORT OUT PROBLEMS, NEITHER DO THEY WANT TO HAVE HAPPY CLIENTS CAUSE THEY FOR SURE ARE NOT ASSISTING CLIENTS TO SOLVE PROBLEMS!!!!!! TWO WEEKS NOW, HERE COMES THE FIRST MONTH, JUST LIKE MY PREVIOUS PROBLEM WITH MY PHONE (WHICH TOOK ABOUT 3 MONTHS TO SOLVE)!!! HOW RIDICULOUS, AND I PROMISE YOU, THEY HAVE LONG FORGOTTEN ABOUT MY PROBLEM AGAIN!!!