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Lutendo R
1 reviews | Active since Jun 2022
19 Sept 2025, 14:32
Cell C used my Information without my approval
On the 17 September 2025 around 15:45 I received a call from one of cell c employee offering me a contract and I said I'm not interested and that person used my ID and information to credit bureau without my approval.. POPI Act not followed.. Need you to take action and remove your enquiry from my credit bureau profile.
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Replies (4)LR
Lutendo R's updateReviewer Update
19 Sept 2025, 15:03This is very bad and disappointed at the same time.. I'm trying to build my nice credit bureau profile and Cell c is busy damaging it.. I am the one one who must approve my information must be use no one else even Cell c employee don't have that right
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Lutendo R's update19 Sept 2025, 15:03
Reviewer Update
This is very bad and disappointed at the same time.. I'm trying to build my nice credit bureau profile and Cell c is busy damaging it.. I am the one one who must approve my information must be use no one else even Cell c employee don't have that right
LR
Lutendo R's updateReviewer Update
29 Sept 2025, 11:28I missed your calls on Friday and still waiting for feedback
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Lutendo R's update29 Sept 2025, 11:28
Reviewer Update
I missed your calls on Friday and still waiting for feedback
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Lutendo R's updateReviewer Update
01 Oct 2025, 09:25Looking forward to receive feedback Thank you!!
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Lutendo R's update01 Oct 2025, 09:25
Reviewer Update
Looking forward to receive feedback Thank you!!
Cell C's replyOfficial
10 Oct 2025, 12:11Dear Lutendo R,
We would like to provide final feedback regarding your query:
-A request was submitted to our sales team to retrieve the relevant call recording.
-The recording confirmed that no agreement was made between you and the sales agent.
-Based on this outcome, a request was submitted to the credit bureau to remove your details from the listing.
-You were subsequently contacted and confirmed that your ITC status has been successfully updated.
We confirm that your query has been resolved and the matter is now closed.
We appreciate your engagement throughout the process.
Regards,
Cell C | NG
We would like to provide final feedback regarding your query:
-A request was submitted to our sales team to retrieve the relevant call recording.
-The recording confirmed that no agreement was made between you and the sales agent.
-Based on this outcome, a request was submitted to the credit bureau to remove your details from the listing.
-You were subsequently contacted and confirmed that your ITC status has been successfully updated.
We confirm that your query has been resolved and the matter is now closed.
We appreciate your engagement throughout the process.
Regards,
Cell C | NG
Cell C's reply10 Oct 2025, 12:11
Official
Dear Lutendo R,
We would like to provide final feedback regarding your query:
-A request was submitted to our sales team to retrieve the relevant call recording.
-The recording confirmed that no agreement was made between you and the sales agent.
-Based on this outcome, a request was submitted to the credit bureau to remove your details from the listing.
-You were subsequently contacted and confirmed that your ITC status has been successfully updated.
We confirm that your query has been resolved and the matter is now closed.
We appreciate your engagement throughout the process.
Regards,
Cell C | NG
We would like to provide final feedback regarding your query:
-A request was submitted to our sales team to retrieve the relevant call recording.
-The recording confirmed that no agreement was made between you and the sales agent.
-Based on this outcome, a request was submitted to the credit bureau to remove your details from the listing.
-You were subsequently contacted and confirmed that your ITC status has been successfully updated.
We confirm that your query has been resolved and the matter is now closed.
We appreciate your engagement throughout the process.
Regards,
Cell C | NG