1 reviews | Active since Feb 2017

28 Jul 2020, 10:39

Cell C - Upgrade products not received yet

I've upgraded on 10 July 2020. Since then I've not received my phone or the Samsung Watch as per their monthly promotions booklet. This is unacceptable, as products are promoted, but they don't have stock. I follow up each week, and they just confirm no stock and they can't give any dates on when they are going to receive stock. How can you promote products that you don't have stock of.

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Replies (1)
Cell C
Cell C's reply28 Jul 2020, 11:41
Official
Good day Ms. Stain

Thank you for contacting Cell C.

The promotion did exceptionally well that we were out of stock. Please note that all our products are subjected to stock availability. As soon as we receive stock we will distribute to our backorders first.

Please accept our singer apology for the delay.

^NZ