LG
Lovelle G

1 reviews | Active since May 2018

29 Mar 2020, 14:36

Cell C upgrade *****

I have recently had an encounter with Cell C phoenix. An agent had **********ly upgraded my contract. I have referred the matter to Wesley the store manager with no feedback given. I have emailed Cell C customer care as well as ICASA seems like the only way to get help is to get a lawyer involved as Cell C staff are committing ***** and Cell C refuses to help

0
Replies (2)
Cell C
Cell C's reply29 Mar 2020, 15:23
Official
Hi Lovelle

Kindly forward a full description with supporting documents to *** for assistance.

^PN

Best regards,

LG
Lovelle G's update29 Mar 2020, 15:49
Reviewer Update
Good Day 
Kindly contact your store in Phoenix and speak to the store manager he has all the information. He was suppose to refer the matter to head office to have the staff member dealt with . Store manager Wesley