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Ashley M
1 reviews | Active since Aug 2020
27 Aug 2020, 11:37
Cell C - unhappy
After 10 days of speaking to 5 different sales people to upgrade my fiber line, I am told they can't pick it up on their system. My speed has also been reduced since I made the request. Very ***********. I am looking for another service provider
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
27 Aug 2020, 11:58Hi Ashley
We will assist you, kindly send us a private reply with your ID number.
^PN
We will assist you, kindly send us a private reply with your ID number.
^PN
Best regards,
Cell C's reply27 Aug 2020, 11:58
Official
Hi Ashley
We will assist you, kindly send us a private reply with your ID number.
^PN
We will assist you, kindly send us a private reply with your ID number.
^PN
Best regards,
AM
Ashley M's updateReviewer Update
27 Aug 2020, 12:02***
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Ashley M's update27 Aug 2020, 12:02
Reviewer Update
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Cell C's replyOfficial
27 Aug 2020, 12:27Thank you, we’ll contact you and assist.
^PN
^PN
Best regards,
Cell C's reply27 Aug 2020, 12:27
Official
Thank you, we’ll contact you and assist.
^PN
^PN
Best regards,
AM
Ashley M's updateReviewer Update
27 Aug 2020, 12:29Thank you. I really hope you can . Awaiting your call
AM
Ashley M's update27 Aug 2020, 12:29
Reviewer Update
Thank you. I really hope you can . Awaiting your call
AM
Ashley M's updateReviewer Update
28 Aug 2020, 13:44Highly unhappy and let down again by Cell C. After waiting 10 days for a speed upgrade i finally complained yesterday, I was contacted by cell c and promised the upgrade would be done within 24 hours. Well 24hours has come and gone. Gave them a call and they still have not done the upgrade. Maybe Cell C has enough money and doesn't need me - no problem many other service providers out there with better customer service than I have received. Incompetence at its finest
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Ashley M's update28 Aug 2020, 13:44
Reviewer Update
Highly unhappy and let down again by Cell C. After waiting 10 days for a speed upgrade i finally complained yesterday, I was contacted by cell c and promised the upgrade would be done within 24 hours. Well 24hours has come and gone. Gave them a call and they still have not done the upgrade. Maybe Cell C has enough money and doesn't need me - no problem many other service providers out there with better customer service than I have received. Incompetence at its finest