CELL C UNEXEPTABLE AND UNPROFESIONAL!!!!

RATING NOT EVEN ONE STAR!!!!!!!!!!! NO STARS FOR CELL C I have been a client at Cell C for almost 10 years! This past 10 days I have been struggling and getting very frustrated! Its been a horrible experience dealing with the call center and the sores in Pretoria. When I upgraded a month ago the agent used all of our old information to upgrade the account, old banking details and email address that caused the debit order to bounce. We are not banking with that specific bank anymore for the past 8 years. This caused an arears against my name and is absolutely unacceptable! I Am not receiving my statements because the email address they used does not exist anymore. This causing that I am not able to put extra data on my phone AFTER I PAID THE AMOUNT DUE ALTHOUH IS WAS THEIR ERROR which the do not take the blame for. EVERYTING IS THE CLIENTS of 10 YEARS FAULT. On to of everything the banking details are still not fixed and I am not able to use my data that is left on my phone letting me feel unsafe when on the road an not on WIFI. Cell C is making their clients feel unsafe in South Africa in this pandemic and difficult times where crime is sky high! On top of everything they are unable to fix the data roaming problem that they caused due to migration. I called them 56 times in this week, went to the store in Pretoria twice and send 3 Emails. THIS IS STILL NOT SORTED AND I AM AUNABLE TO USE THE PHONE EVEN IN EMERGENCIES. No one can help me and every time I call a different agent tells me to do something else, “Go to the store” when at the store “no phone the call center we cant help you”. I can not do this anymore. Cell C your service is extremely poor and after being a loyal client for 10 years this is how you treat your clients! UNEXEPTABLE AND UNPROFESIONAL!!!!