BD
Belinda D

1 reviews | Active since Mar 2018

15 Mar 2018, 14:34

Cell C undelivered

wow where does one start, looking at all my facebook posts, listening to my voice recording and obviously looking at my notes on your system and actual users trying to assist. Mr Jose Dos Santos, hopefolly my mail will reach you soon if not i will go out of my way to ensure that you are fully aware of your poor service and empty promises. Please cancel my contract with immediate effect and arrange for the courier to collect a contract phone that could not me used since last week. All your agents have failed including your company that could not provide me with an agreed sevice as stipulated, therfore i see this agreement as nul an void. My ID is ********** 185086. Worst of the worst non compliance service provider

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Replies (1)
Cell C
Cell C's reply15 Mar 2018, 14:52
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,