On 5 and 7 September I went in to a Cell C store to settle my to Cell C contracts and Cancel them. I asked the store to give me the full amount that I owe on both contacts. They then gave me two separate amounts I should pay to cancel the two contracts. I then made the payment for both and they told me that the contacts are now cancelled and I don't owe anything on any of the two contracts. Two month later I see two Debit Orders for Cell C go off on my Bank Account, I then reverse them thinking Cell C made a mistake, then the next week I see the two Debit orders went off again, so I call Cell C today and they tell me that I still owe them money on both contacts. I am sorry Cell C, but you won't get a cent from me as I was told I don't owe you anything and the two accounts are closed. I will not pay these amounts!!!
Good morning Eric
We will get one of our team members to follow up on this matter and assist.
Be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Good morning Eric
We will get one of our team members to follow up on this matter and assist.
Be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Thank you for providing us with feedback and we are so happy with the way Danielle assisted you.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Thank you for providing us with feedback and we are so happy with the way Danielle assisted you.
Have a lovely day further.
Regards
Cell C | PN
Best regards,
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