tM
tobi M

1 reviews | Active since May 2014

31 Mar 2018, 19:57

Cell C unauthorised debits

I paid off and closed my contract a couple of months ago and yet Cell C keeps debiting my account. When I call they say they won't any more. I have put a stop to their debits but they just keep doing it. I went to ABSA to check how it is happening they told me that Cell C just changes the debit reference number and slightly alter the amount so that they can keep debiting without my authorisation.

Stay away from Cell C contracts people!!!! If you have closed your contract with them check with the bank if Cell C hasn't change their debit reference just to keep debiting you.

0
Replies (1)
Cell C
Cell C's reply03 Apr 2018, 07:17
Official

Good morning Tobi

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,