MR
Marcel R
1 reviews | Active since Sept 2018
08 Apr 2021, 11:09
Cell C unable to get number back
Unable to get my number back after being disconnected. 14 calls later and all said i will be able to retrieve the number, with no success. This is pathetic, as no-one can assist and they don't even know the processes of the company they work for.
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Replies (5)MR
Marcel R's updateReviewer Update
08 Apr 2021, 11:13And they have a non-existent legal department. How fantastic. After being a client for almost 10 years. Pathetic.
MR
Marcel R's update08 Apr 2021, 11:13
Reviewer Update
And they have a non-existent legal department. How fantastic. After being a client for almost 10 years. Pathetic.
Cell C's replyOfficial
08 Apr 2021, 14:19Good day Marcel
Thank you for posting your review.
We’re sorry you had a bad experience.
We are looking into this issue and hope to resolve it promptly and accurately.
Our support team will be in touch.
^YM
Thank you for posting your review.
We’re sorry you had a bad experience.
We are looking into this issue and hope to resolve it promptly and accurately.
Our support team will be in touch.
^YM
Cell C's reply08 Apr 2021, 14:19
Official
Good day Marcel
Thank you for posting your review.
We’re sorry you had a bad experience.
We are looking into this issue and hope to resolve it promptly and accurately.
Our support team will be in touch.
^YM
Thank you for posting your review.
We’re sorry you had a bad experience.
We are looking into this issue and hope to resolve it promptly and accurately.
Our support team will be in touch.
^YM
MR
Marcel R's updateReviewer Update
20 Apr 2021, 09:07Still nothing, how wonderful
MR
Marcel R's update20 Apr 2021, 09:07
Reviewer Update
Still nothing, how wonderful
Cell C's replyOfficial
20 Apr 2021, 14:53Hi Marcel Roodt
Thank you for contacting Cell C.
We apologize for the delay, however our team will contact you to follow up on the matter.
Regards
^MP
Thank you for contacting Cell C.
We apologize for the delay, however our team will contact you to follow up on the matter.
Regards
^MP
Cell C's reply20 Apr 2021, 14:53
Official
Hi Marcel Roodt
Thank you for contacting Cell C.
We apologize for the delay, however our team will contact you to follow up on the matter.
Regards
^MP
Thank you for contacting Cell C.
We apologize for the delay, however our team will contact you to follow up on the matter.
Regards
^MP
MR
Marcel R's updateReviewer Update
14 May 2021, 06:40Received a call from Cell c responding to this and now 2 weeks later still not a reply on my email.
MR
Marcel R's update14 May 2021, 06:40
Reviewer Update
Received a call from Cell c responding to this and now 2 weeks later still not a reply on my email.