sS
sipho S
1 reviews | Active since Apr 2020
24 Apr 2020, 11:43
Cell C unable to cancel my contract.
I had 24 months of data contract with Cell and the Deal ended last year June. They tried to give me an upgrade option, which I refused and further contacted the Contract Cancellation Division informing them that I will no longer use their services. However, Cell C has been deducting money from my account for a service I longer use. I've been calling Customer Care and Cancellation of Contract Division for the past months to stop deducting money from my account and no action was taken.
I ended up opening a new bank account because I got tired of reversing the transactions every month. this has been frustrating on my side and fed up with it...
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
24 Apr 2020, 12:24Hi Sipho
Cancelling your contract shouldn't be frustrating, did you receive confirmation of cancellation?
^PN
Cancelling your contract shouldn't be frustrating, did you receive confirmation of cancellation?
^PN
Cell C's reply24 Apr 2020, 12:24
Official
Hi Sipho
Cancelling your contract shouldn't be frustrating, did you receive confirmation of cancellation?
^PN
Cancelling your contract shouldn't be frustrating, did you receive confirmation of cancellation?
^PN
sS
sipho S's updateReviewer Update
24 Apr 2020, 21:41Hello Cell c, no I didn’t recieve notification.
sS
sipho S's update24 Apr 2020, 21:41
Reviewer Update
Hello Cell c, no I didn’t recieve notification.
Cell C's replyOfficial
26 Apr 2020, 20:42May we have your ID number please?
^NS
^NS
Cell C's reply26 Apr 2020, 20:42
Official
May we have your ID number please?
^NS
^NS
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sipho S's updateReviewer Update
28 Apr 2020, 10:43***
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sipho S's update28 Apr 2020, 10:43
Reviewer Update
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