Cell C - Unable to assist with any of my queries.

Being being bounced back and forth 6 times between 2 departments and hearing the same "unfortunately we are unable to help you".

Has once again left a foul taste in my mouth. I now remember why I STOPPED USING CELL C in the first place.

I have a number with cell c as well as a ****le. I havent used it in a while as I have not needed it. Recent load shedding etc... requires me to once again have something as a backup. I had hoped I could use the existing ****le and number I have, but it seems Cell C are less and helpful to provide me with information. Is it a pre-paid now or still on contract (keep in mind that the contract I had expired a while ago and I was told it would transfer to prepaid). Now I cant even get a straight forward answer from Cell C as to what the status is, let alone the options available to me so I can take out a contract. Clearly Cell C do not need any new business... so I am taking myself, my need for a ****le and data to another cellphone company.