Cell C U NEVER!

Is there such a thing as a zero rating?

Firstly, kudos for not making use of an automated sales tool. Unfortunately, that's where the sparkle of this review ends.

The salesperson attempting to sell my husband or me a Cell C contract never had the name of who they were calling. You may be lacking in your sales training, updating your sales training, a better screening process in your staff recruitment system, or possibly all three.

Here's why,

Firstly - the individual did not even have the common courtesy of asking if it was a convenient time to talk. Even Vodacom's automated call system asks you this...???

For all she knew, I might have been busy with an online conference with the CEO of an International company. I wasn't, however, there are times when I am.

While trying to explain why I did not need your product the phone was rudely slammed down in my face—no ounce of professionalism. To top it off, you cannot even contact customer care on their website without jumping through hoops. And, here, just by the way, was an AI robotic prerecorded system.

Finally. Have you ever heard of the POPI Act? I have just 2 accounts in my name, one happens to be with a rival company (who I doubt will ever share my information with you,) and another telecoms service provider whom I also strongly doubt would provide you with this number.

Finally, please lose my number!