TH
Tashiel H

1 reviews | Active since Feb 2018

09 Sept 2019, 14:49

CELL C TURNS 24MONTH CONTRACT to 25MONTHS

****ING *******!!!!! THey turned my 24month contract into a 25month contract because they ****ing need 30 days notice to cancel..... 2 ****ING YEARS ago the contract end date was decided on but these ****ers want to ***** another premium. THEY HAVE ****ING AUDACITY TO PHONE AND ASK YOU TO UPGRADE BUT THEY CAN"T TELL YOU THAT YOU NEED TO CANCEL 30 DAYS IN ADVANCE....****ING SNAKES!!!! CELL C SHOULD ****ING BURN TO THE GROUND

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Replies (1)
Cell C
Cell C's reply09 Sept 2019, 14:52
Official
Good afternoon Tashiel

In line with the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.

If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
 the contract period and then on a month-to-month basis until the agreement is cancelled.

We will get someone to assist.

Regards
DA