AE
ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
20 May 2025, 20:04
Cell c trying to deactivate my number for no reason
My number was ported in to cell.c tell.me why I just got a sms saying I requested for my number to be deactivated I never requested any of this it's a prepaid number that was ported in 2 days ago what is going in cell c this is my business number I had this number for over 10 years
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
21 May 2025, 09:00Dear Abdul-kader Ebrahim,
Thank you for reaching out.
As per our records, you were contacted yesterday and informed that a ***** investigation is currently underway in relation to your line. Please note that services will remain suspended until the investigation has been concluded and the matter resolved.
We appreciate your patience and assure you that we will keep you updated on any developments.
Kind regards,
Cell C | TM
Thank you for reaching out.
As per our records, you were contacted yesterday and informed that a ***** investigation is currently underway in relation to your line. Please note that services will remain suspended until the investigation has been concluded and the matter resolved.
We appreciate your patience and assure you that we will keep you updated on any developments.
Kind regards,
Cell C | TM
Cell C's reply21 May 2025, 09:00
Official
Dear Abdul-kader Ebrahim,
Thank you for reaching out.
As per our records, you were contacted yesterday and informed that a ***** investigation is currently underway in relation to your line. Please note that services will remain suspended until the investigation has been concluded and the matter resolved.
We appreciate your patience and assure you that we will keep you updated on any developments.
Kind regards,
Cell C | TM
Thank you for reaching out.
As per our records, you were contacted yesterday and informed that a ***** investigation is currently underway in relation to your line. Please note that services will remain suspended until the investigation has been concluded and the matter resolved.
We appreciate your patience and assure you that we will keep you updated on any developments.
Kind regards,
Cell C | TM
Cell C's replyOfficial
21 May 2025, 09:29We sincerely apologise for the delay in the promised feedback. We understand how important this matter is to you and regret any inconvenience caused.
At this stage, the ***** investigation is still in progress. Unfortunately, we are unable to provide a definitive timeframe, as the duration may vary depending on the complexity of the case. However, please rest assured that our team is actively working on it, and we will update you as soon as there is any development.
Thank you for your continued patience and understanding.
Kind regards,
Cell C | TM
At this stage, the ***** investigation is still in progress. Unfortunately, we are unable to provide a definitive timeframe, as the duration may vary depending on the complexity of the case. However, please rest assured that our team is actively working on it, and we will update you as soon as there is any development.
Thank you for your continued patience and understanding.
Kind regards,
Cell C | TM
Cell C's reply21 May 2025, 09:29
Official
We sincerely apologise for the delay in the promised feedback. We understand how important this matter is to you and regret any inconvenience caused.
At this stage, the ***** investigation is still in progress. Unfortunately, we are unable to provide a definitive timeframe, as the duration may vary depending on the complexity of the case. However, please rest assured that our team is actively working on it, and we will update you as soon as there is any development.
Thank you for your continued patience and understanding.
Kind regards,
Cell C | TM
At this stage, the ***** investigation is still in progress. Unfortunately, we are unable to provide a definitive timeframe, as the duration may vary depending on the complexity of the case. However, please rest assured that our team is actively working on it, and we will update you as soon as there is any development.
Thank you for your continued patience and understanding.
Kind regards,
Cell C | TM
Cell C's replyOfficial
21 May 2025, 12:38Thank you for your follow-up.
We have not yet received any feedback regarding the investigation at this stage. However, please rest assured that our team is actively working on the matter and will be in touch to provide an update as soon as new information becomes available.
We appreciate your continued patience.
Kind regards,
Cell C | TM
We have not yet received any feedback regarding the investigation at this stage. However, please rest assured that our team is actively working on the matter and will be in touch to provide an update as soon as new information becomes available.
We appreciate your continued patience.
Kind regards,
Cell C | TM
Cell C's reply21 May 2025, 12:38
Official
Thank you for your follow-up.
We have not yet received any feedback regarding the investigation at this stage. However, please rest assured that our team is actively working on the matter and will be in touch to provide an update as soon as new information becomes available.
We appreciate your continued patience.
Kind regards,
Cell C | TM
We have not yet received any feedback regarding the investigation at this stage. However, please rest assured that our team is actively working on the matter and will be in touch to provide an update as soon as new information becomes available.
We appreciate your continued patience.
Kind regards,
Cell C | TM
Cell C's replyOfficial
21 May 2025, 14:51We completely understand the urgency, especially since this is your primary number and is linked to important services. Please be assured that we have flagged your case for urgent attention and have requested expedited feedback from the relevant team.
While we are doing everything possible to speed up the process, we will keep you updated on any progress and notify you immediately once there is an outcome.
Kind regards,
Cell C | TM
While we are doing everything possible to speed up the process, we will keep you updated on any progress and notify you immediately once there is an outcome.
Kind regards,
Cell C | TM
Cell C's reply21 May 2025, 14:51
Official
We completely understand the urgency, especially since this is your primary number and is linked to important services. Please be assured that we have flagged your case for urgent attention and have requested expedited feedback from the relevant team.
While we are doing everything possible to speed up the process, we will keep you updated on any progress and notify you immediately once there is an outcome.
Kind regards,
Cell C | TM
While we are doing everything possible to speed up the process, we will keep you updated on any progress and notify you immediately once there is an outcome.
Kind regards,
Cell C | TM
Cell C's replyOfficial
23 May 2025, 09:28Dear Abdul-Kader Ebrahim,
Thank you for your follow-up.
As advised yesterday, the matter is still under investigation. The relevant team is working on resolving it, and once the investigation is concluded, you will be notified directly with feedback.
We appreciate your patience and understanding in the meantime.
Regards,
Cell C | TM
Thank you for your follow-up.
As advised yesterday, the matter is still under investigation. The relevant team is working on resolving it, and once the investigation is concluded, you will be notified directly with feedback.
We appreciate your patience and understanding in the meantime.
Regards,
Cell C | TM
Cell C's reply23 May 2025, 09:28
Official
Dear Abdul-Kader Ebrahim,
Thank you for your follow-up.
As advised yesterday, the matter is still under investigation. The relevant team is working on resolving it, and once the investigation is concluded, you will be notified directly with feedback.
We appreciate your patience and understanding in the meantime.
Regards,
Cell C | TM
Thank you for your follow-up.
As advised yesterday, the matter is still under investigation. The relevant team is working on resolving it, and once the investigation is concluded, you will be notified directly with feedback.
We appreciate your patience and understanding in the meantime.
Regards,
Cell C | TM
Cell C's replyOfficial
28 May 2025, 11:16Dear ABDUL-KADER EBRAHIM
Thank you for the update, and we sincerely apologize for any inconvenience caused.We will follow up on the matter and revert to you as soon as possible.
Regards
Cell C | NT
Thank you for the update, and we sincerely apologize for any inconvenience caused.We will follow up on the matter and revert to you as soon as possible.
Regards
Cell C | NT
Cell C's reply28 May 2025, 11:16
Official
Dear ABDUL-KADER EBRAHIM
Thank you for the update, and we sincerely apologize for any inconvenience caused.We will follow up on the matter and revert to you as soon as possible.
Regards
Cell C | NT
Thank you for the update, and we sincerely apologize for any inconvenience caused.We will follow up on the matter and revert to you as soon as possible.
Regards
Cell C | NT