GP
Gerhard P
1 reviews | Active since Aug 2023
23 Aug 2023, 09:18
Cell C transfer of contract
After two failed attempts at Cell C branch to transfer a cellphone contract to my daughter, I called Cell C Customer Service, and was advised to send an email, which I did a week ago. I received email confirmation of my request and that I "will be contacted by the relevant department". It is now a week later and I have not been concacted. Cell C service is pathetic.
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Replies (4)0
Replies (4)
Cell C's replyOfficial
23 Aug 2023, 10:29Dear Gerhard Pretorius
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Cell C's reply23 Aug 2023, 10:29
Official
Dear Gerhard Pretorius
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Cell C's replyOfficial
23 Aug 2023, 10:32Dear Gerhard Pretorius
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Cell C's reply23 Aug 2023, 10:32
Official
Dear Gerhard Pretorius
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
Thank you for getting in touch.
We apologize for the unpleasant experience.
Kindly respond to us privately with the number in question so that we can follow up on and provide feedback.
Regards
^TG
GP
Gerhard P's updateReviewer Update
28 Aug 2023, 09:40My request to transfer a Cell C contract to my daughter is still not resolved. I received a call from the Cell C Social Media team on the 24th, and was promised feedback by the 25th, but received none. I am at my wits end with Cell C, the worst mobile phone operator in South Africa, if not the world. Cell C team, if you are reading this - my case number is ***.
GP
Gerhard P's update28 Aug 2023, 09:40
Reviewer Update
My request to transfer a Cell C contract to my daughter is still not resolved. I received a call from the Cell C Social Media team on the 24th, and was promised feedback by the 25th, but received none. I am at my wits end with Cell C, the worst mobile phone operator in South Africa, if not the world. Cell C team, if you are reading this - my case number is ***.
GP
Gerhard P's updateReviewer Update
29 Aug 2023, 11:06A day later and apart from another phone call from Cell C's Social Media department with promises that "xyz" department will contact me, still nothing. Cell C does not deserve to have any customers.
GP
Gerhard P's update29 Aug 2023, 11:06
Reviewer Update
A day later and apart from another phone call from Cell C's Social Media department with promises that "xyz" department will contact me, still nothing. Cell C does not deserve to have any customers.