BH
Bruce H

1 reviews | Active since Mar 2009

10 Feb 2017, 10:31

Cell C Tower down since November last year and they don't know about it!

<p>I live south of Johannesburg and have been linked to the Base station which I think falls under Towerby. I have not been able to connect to this station since November last year. I was told by a technician who came to my house about a month ago, the reason i can't pick up the tower is that they have adjusted the tower away from where I stay. He was back yesterday to check and to confirm we had no network. He later called me and said the tower was not working at all but nobody at Cell C knows about it. The base station has been off for over three months AND NO ONE AT CELL C KNOWS ABOUT IT. In the mean time I'm loosing money through not being able to do my work!!</p>

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Replies (2)
Cell C
Cell C's reply10 Feb 2017, 10:44
Official

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply10 Feb 2017, 14:35
Official

As per feedback, Khulekani has escalated this matter to our networks team for further assistance.

Regards

Cell C | PN