CELL C - TOTAL INCOMPETENCE AND THEFT

I have had no internet since the 27 September 2018 and Cell C are unable to repair my internet connection despite numerous failed attempts. I have been trying to cancel the service and release the line to another ISP since 11 October. There is no response at all to any of my emails and after numerous calls I am told that the only way to cancel is by email. This means that Cell C can ignore my emails and continue to debit my account for a service which it cannot supply. This is blatant theft. I have no internet and no way to sign up with another ISP because Cell C will not respond and release the line. Cell C’s behaviour is unacceptable and they clearly have no regard for their customers.

DO NOT USE CELL C FOR ANYTHING AT ALL. THEY ARE A BUNCH OF *********** *******.