BM
Baleseng M
1 reviews | Active since Jul 2020
16 Nov 2022, 11:37
CELL C - TOTAL CIRCUS!!!
Your team is honestly of zero assistance. They basically only call to hear what the problem is and fall off the face of the earth. I am still without a phone which which I have fully paid for by the way. I was told the phone should be out for delivery last week already. Your consultants do not to reply to follow up emails, when you call they bounce you back and forth from one department to another, when you ask questions no one knows anything, they just say they will get back to you and never do this circus show is obviously never going to end.
CELL C CAN I JUST GET MY MONEY BACK PLEASE!!!!
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Replies (3)
Cell C's replyOfficial
16 Nov 2022, 12:16Good day BalesengMokgoko,
Thank you for contacting us regarding your query.
Please accept our sincere apology regarding the unpleasant service you have experienced thus far. We truly understand your frustration and have requested priority on this matter.
Regards,
^GN
Thank you for contacting us regarding your query.
Please accept our sincere apology regarding the unpleasant service you have experienced thus far. We truly understand your frustration and have requested priority on this matter.
Regards,
^GN
Best regards,
Cell C's reply16 Nov 2022, 12:16
Official
Good day BalesengMokgoko,
Thank you for contacting us regarding your query.
Please accept our sincere apology regarding the unpleasant service you have experienced thus far. We truly understand your frustration and have requested priority on this matter.
Regards,
^GN
Thank you for contacting us regarding your query.
Please accept our sincere apology regarding the unpleasant service you have experienced thus far. We truly understand your frustration and have requested priority on this matter.
Regards,
^GN
Best regards,
BM
Baleseng M's updateReviewer Update
16 Nov 2022, 12:33You always say you have requested priority and there's absolutely ZERO of that happening. What is different now? I just want my money back that's all I am asking for. You guys can keep your phone because clearly you don't want with it but refund me my money klaar.
BM
Baleseng M's update16 Nov 2022, 12:33
Reviewer Update
You always say you have requested priority and there's absolutely ZERO of that happening. What is different now? I just want my money back that's all I am asking for. You guys can keep your phone because clearly you don't want with it but refund me my money klaar.
Cell C's replyOfficial
16 Nov 2022, 13:34Your request has been forwarded to our team. We will get back to you.
^GN
^GN
Best regards,
Cell C's reply16 Nov 2022, 13:34
Official
Your request has been forwarded to our team. We will get back to you.
^GN
^GN
Best regards,