Cell C to please stop harrasment!!!

<p>I've tried contacting Cell countless times regarding this matter, even my legal advisor has tried to no avail. The account that is supposedly in arrears was settled as per attached POP. As explained below, i had 2 contracts with Cell C ( ********** 113 / ********** 494. At some point during my contract i gave instruction to change debit account details, but for some reason only one contract was updated which led to the other being in arrears.</p> <p>I later called Cell C after that account was handed over to select online and made payment to the Cell C account. Upon follow up i was told the funds were allocated to the wrong contract account and was asked to send the POP and the cellphone number its meant to be allocated to as reference, which i did as per attached. To date i haven't rceived any assistance, just countless SMS's and threat emails re an account that was settled.</p> <p>I dont believe i should be liable for any debt collector charge as the mistake was on CELL C's part to start with as i had provided correct acc details.</p> <p>Please can i get some assistance, its nearing 2 years and I'm so tired of explaining the same issue over and over again.</p>