Cell C to be avoided!

So I started noticing 2 debit orders with Cell C references coming off my bank account. I called the call desk, it was hard, but the staff were friendly always, which I respect and appreciate. To be honest, most of the time the problem was communication, they could not understand me. Basically, I don't remember taking out 2 contracts. I have a prepaid sim, and I have a wireless 3G ****le on contract. Then they told me I had taken out a contract in April 2015 with some weird number, why would I do that, what for? So I have decided to just cancel all contracts. However, I could not cancel the bogus contract as Cell C told me another 4 months remains. <br> <br> That is not why I am reporting on this website. Apart from the *****, my issue is with their customer care. I followed up with an email to their customer care department about the alleged *****. They rep**** with an auto message saying \Thank you for contacting Cell C. We have received your email and one of our consultants will contact you within 24-48 hours..."<br> <br> 48 hours has passed"