Cell c timeframes

Changed bank accounts which resulted in my account being deactivated (contract)..made full payment and cell c blacklisted 2 of my devices..I forwarded proof of payment several times,spoke to legal department Nothando Sithebe..She requested the same documents that I've been forwarding to cell c,it almost a full month and I've got no response at all. You clearly do not belong in that department. 72 hours is the maximum timeframe for my devices to be unblacklisted, guess what, it's almost a damn month I would never recommend Cell C to any consumer solely due to the disgusting customer service I've been receiving. Not forgetting,spending so much money to call your customer care department only to get the same result.

Stop apologizing and fix the damn issue. You got paid so deliver