1 reviews | Active since Jun 2016
<p>I had a contract with Cell C and on the 10th May 2016 it expired, my s5 was paid up and I did not want upgrade so I called to cancel it. Month end they debited saying it was because I did not cancel it a month in advance. Now I just received a statement again R544.60 to be debited again 30th June. I have no idea why and when we called to quiry they said they never received my cancellation even though I did it. This is sooo not on because I even lost the phone and blacklisted it and now they still taking my money for something I cancelled and thats no longer there.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | DA
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | DA
Best regards,
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