ES
Elmarie S

1 reviews | Active since Aug 2010

21 Aug 2018, 10:33

CELL C THREATANING ME WITH GOD

I app**** for a new contract online at Cell C and chose a Huawai phone. On delivery yesterday they have send me a Hisense phone. I refuse to sign for it. Approximately 10:10 today I received a call from Samkelo to inform me that she is so disappointed in me no signing for the phone and she worked so hard to capture all the details and she pay the courier. I told her that I don't want the Hisense but the Huawai. She said she hopes the Lord does the same to her. I cannot believe this!!!! Who on earth is she, talking to me in this manner???? Please listen to her voice recording. Can someone please contact me to resolve this matter. I do hope that they will NOT put a debit order through for this contract I did not sign!!!!!!!!!!!!!!!!!!!!!!

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Replies (3)
Cell C
Cell C's reply21 Aug 2018, 11:05
Official

We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.

We have requested one of our team members to assist. Do expect communication during the course of the day.

Regards
Cell C | DA

ES
Elmarie S's update21 Aug 2018, 15:11
Reviewer Update
Thanks for the prompt responds from cell C representative regarding my complaint
Cell C
Cell C's reply23 Aug 2018, 08:16
Official

You're most welcome.

Regards

Cell C | PN