FW
Fernando W

1 reviews | Active since Feb 2020

12 Jan 2021, 07:43

Cell C *******

I skipped payment on my contract now id like to pay them what i owe them but thay charged me for addition stuff like data on a contract that i could not use charging an addition +-1000 for months. I would like to pay them back but feel unhappy that I have to pay for data that I could not use since the contract was inactive after skipping payment it accumulated to a big amount that I am unhappy with. Please fix the amount i need to repay exclude the data you charge me for that I could not use and was not part of my contact so I can pay you what I owe you. Cell C are *******

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Replies (2)
FW
Fernando W's update12 Jan 2021, 07:49
Reviewer Update
i did speak to a consultant that send me the same bill I'm querying about i told her my concern she said she will forward my query to the relevant department but they never got back to me since guess there is no relevant department.
Cell C
Cell C's reply12 Jan 2021, 07:52
Official
Good Day Mr. Witbooi

Thank you for making contact with Cell C. 

Please note your query has been escalated and our team will be in touch to offer assistance. 

^NZ