FW
Fernando W
1 reviews | Active since Feb 2020
12 Jan 2021, 07:43
Cell C *******
I skipped payment on my contract now id like to pay them what i owe them but thay charged me for addition stuff like data on a contract that i could not use charging an addition +-1000 for months. I would like to pay them back but feel unhappy that I have to pay for data that I could not use since the contract was inactive after skipping payment it accumulated to a big amount that I am unhappy with. Please fix the amount i need to repay exclude the data you charge me for that I could not use and was not part of my contact so I can pay you what I owe you. Cell C are *******
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Replies (2)FW
Fernando W's updateReviewer Update
12 Jan 2021, 07:49i did speak to a consultant that send me the same bill I'm querying about i told her my concern she said she will forward my query to the relevant department but they never got back to me since guess there is no relevant department.
FW
Fernando W's update12 Jan 2021, 07:49
Reviewer Update
i did speak to a consultant that send me the same bill I'm querying about i told her my concern she said she will forward my query to the relevant department but they never got back to me since guess there is no relevant department.
Cell C's replyOfficial
12 Jan 2021, 07:52Good Day Mr. Witbooi
Thank you for making contact with Cell C.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
Thank you for making contact with Cell C.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
Cell C's reply12 Jan 2021, 07:52
Official
Good Day Mr. Witbooi
Thank you for making contact with Cell C.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
Thank you for making contact with Cell C.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
