Cell C *******!!!!!!!!

I took out a fiber contract with Cell C last year in February, signed and was told that fiber would be in my area soon, this was the R899 deal no contract unthrottled line at 20mbps. March went by no fiber, April no fiber, this was due to Vumatel not going live yet. I was promised that by June it would be live. So I cancelled the contract that I had with another company. This did not happen, so I had to have internet because of my business. They then offered me a stop gap cover for 3g LTE @ R499 till I get fiber and this would cancel automatically at the time.

Fiber finally comes in September they install and all is ok till I get the bills. They were meant to cancel the 3g which they have not till today, I was meant to have been charged the fiber at R899. I received the three free months of fiber that they promised but I was charged the LTE all the time. I am still being charged for it as well as being over charged for the fiber. I called to complain in Dec and was promised that it would be sorted out. Jan still called told same story. I eventually started emailing them and still today have had no response or resolution to my query.

We have an email trail of over 30 conversations and Cell C still insists that they will pass a credit on my account and I should have cancelled. They do not get the point that I was told that this would cancel automatically and they say nothing about the overcharging of the fiber. I do not want a credit becuase that keeps me binded to them I want my money back. They have a useless senior manager Keith Joseph that never responds to customer emails..

CELL C *****S FROM CUSTOMERS AND WANTS TO PASS CREDITS WHEN THEY SHOULD REFUND!!!!