Cell C thievery!!!!!!

I AM WAITNG ON A REFUND SINCE THE 7 SEPTEMBER!!!!!!!!! WHERE IS MY REFUND??!!! I AM SO ****ING FRUSTRATED AT THAT POINT!!!!!! MY DEBIT ORDER CAME OFF TODAY!!!! I WANT MY REFUND. Whe is my money being refunded???????? This has now been going on since the 10 FEB!!!!! IT'S OVER THE 7 TO 14 WORKING DAY TURN AROUND TIME!!!!!!!!!! I SPOKE TO MINKY ON THE 10 FEB AD STILL WAITNG ON MY REFUND!!!!! REASON FOR REFUND IS BECAUSE OF YOUR *********** STAFF!!!!!!!!