TM
Thato M

1 reviews | Active since Jul 2019

14 Oct 2019, 19:57

Cell C theft

Took out a data contract, when that contract ended - their best offer only gave me half of the data I used to have. I tried it out but it would only last 10 days at most. After a year, I go ahead and cancel the contract I was told “can be cancelled anytime no hidden costs”. I paid off 700 for remaining cost of small modem - crazy but okay. Now I must pay for TWO more months and yet any data that was remaining is wiped off. ***** behavior - especially because you had no better data deal to offer and that your network is low and mostly an inconvenience. Lesson learnt. No more! Sies!

Sales consultant was good. Just **** value for money and theft by company

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Replies (1)
Cell C
Cell C's reply15 Oct 2019, 07:43
Official
Good Day Thato 

Thank you for contacting Cell C regarding your billing query.

Please be advised that in order for us assist we need at least your Cell C or ID number and your contact details. 

Kindly check your emails as we have dropped you a mail requesting for those details. 

^NS