Cell C the worst Network regarding service. Service dololo

<p> </p> <p>One week after my new contract upgrade with new sim that needed to be sim swapped – dololo. Despite numerous calls and dropped calls through their self-service option no resolution. Despite a case number being assigned and calling through and confirmation provided that there is someone assigned to my case to assist – dololo. Despite them claiming that they have been trying to call me and me disputing this only to find out they had been trying to call me on the very number I am trying to do a sim swap on! Despite me having provided them with an alternative contact number – dololo. Just confirmed my resolve never to have Cell C as my main number. Only as an alternative but even now an alternative that is still not available 1 week after delivery of phone upgrade and new sim. </p> <p>And after the numerous calls the very polite call centre agents still want you to rate their service!!. What is the point of polite service if the issue never gets resolved? If someone from cell C is interested in attending to me - my reference number is ********** 393 for ease</p>