MP
Markus P

1 reviews | Active since Nov 2020

02 Dec 2020, 12:23

Cell C the worst customer service provider.

So a day or two I placed a post of the poor service Cell c give there regular customers. So they rep**** and said expect our call shortly, big surprise to date no call. I have a screenshot where I can show that I was kept on line for about 22 min before someone answered my call in head office. Then I got transfered from this point to that point. The last person to help me was a bit better. I want to assure you something today, I will close all my accounts one by one as they come up. I am done and I refuse to be treated like this. Your sales people on branch level and head office are terrible, no wonder cell c is in trouble.

0
Replies (2)
Cell C
Cell C's reply02 Dec 2020, 13:00
Official
Good day Markus Prinsloo

Thank you for contacting Cell C. 

We will make contact with you to provide assistance. 

Regards
^MP 
MP
Markus P's update02 Dec 2020, 13:36
Reviewer Update
Your previous reference number was ***.If I don't hear from you today, we consider this matter closed then I know what to do next. I will not stand for bad service and would rather remove my business from you. Who ever phones me must be able to sort this out and help me decent or I will loose it on the phone.