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MN
Mahomed N

1 reviews | Active since Sept 2018

02 May 2021, 21:01

Cell c the worst connection

It's been 5 days and I dnt have internet connection I tried calling to resolve the issue but cell c can't resolve it I'm done with cell c

0
Replies (6)
Cell C
Cell C's reply03 May 2021, 07:28
Official
Good day Mr. Nana

Thank you for reaching out to us.

We have received your review regarding your network experience on the Home Connecta package.

We have checked with our system and the address registered on the system you  do have Fixed-LTE in your area.

We have escalated your query for assistance our team will be in touch.

^NZ

Best regards,

MN
Mahomed N's update05 May 2021, 16:22
Reviewer Update
Good day to all I would like to advice everyone to not take out a contract with cell c I haven't had internet for approximately 7 days I earn using the internet so for 7 days no income when I asked cell c to refund my amount or reduce the amount that I pay every month they refuse and say its not there fault but it was there network that was not working for 7 days I have had countless problems with them and canceled my contract so anyways my contract cancels on the 12 may 2021 but cell c insists on charging me the full month and not a pro rata amount even though I won't be using it all month remember when taking out a cell c lte contract u will have no internet or very slow internet cell c has truly made me age quicker and given me a lot of problems CELL C MAKES U AGE QUICKER
Cell C
Cell C's reply05 May 2021, 18:08
Official
Hi Mahomed

Have you not been contacted?

^SM

Best regards,

MN
Mahomed N's update05 May 2021, 18:20
Reviewer Update
I've been contacted but they could not resolve my issue every day they escalating it
Cell C
Cell C's reply05 May 2021, 19:28
Official
We will follow up and revert back.

^SM

Best regards,

MN
Mahomed N's update05 May 2021, 20:32
Reviewer Update
Thanks