1 reviews | Active since May 2010
Cell C - The worst cellphone company EVER!
29/12/15 - Accepted data contract of R249 for 20gigs data per month. Over limit was set at R1. Which means that we cannot pay more than R250 per month. On 31/12/15 - No data available. Phoned Customer care. Only received pro-rata data (was never explained to me). Apparently we went over the R1 SET limit, being charged R208 for 414 megs data due to an error on Cell C's side. The charge is nearly the total of the whole package. Went back to the store on 31/12/15, cancelled the contract immediately and returned the data package to the store. Store advised that they will sort cancellation out. On 4/12/15, received e-mail from store that I have to sort the cancellation out myself. Spoken to Nomsa Bhengu whom eventually cancelled the contract. Now I am being charged R588.82 for a contract that I never had the \pleasure"of using and a Cell C error that was never corrected. Phoned Cell C today. No joy!<br> Also still waiting since 16/12/15 for a query of lost data on my cell phone. As of today"
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
