DL
DAVID L

1 reviews | Active since Apr 2012

27 Jun 2023, 17:57

Cell C The worst Cell Phone Company In South Africa

Cell C Customer Service Case Number : *** Agreement Nos: *** and ***

Refer to my review dated 21 June 2023 on this site . Cel C made all kind of promises and assurances to resolve the situation but failed to do so. Just empty words. How do they still exist in business is beyond me . It is unimaginable that management have not stepped in to contact my friend Mrs Naicker. and resolve the matter. We now also have the added problem of the monthly debit order being ducted in a few days at the beginning of the July. Getting a refund from Cell C is an impossibility and we will have to approach the Banking Ombudsman to have the debit order cancelled and a application;y for a refund . One has to question how is it possible that Cell C with such poor business practices are allowed to trade in South Africa ? Their day to answer is coming soon !!!

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Replies (3)
Cell C
Cell C's reply27 Jun 2023, 18:06
Official
Dear David Leibowitz

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

We have referred your query to our Team, we will be in touch to further assist.

Regards, 
 ^TM 
DL
DAVID L's update27 Jun 2023, 18:09
Reviewer Update
Her we go ahead with assurances that there so called " TEAM "is going to do assist. All lies !!!
Cell C
Cell C's reply27 Jun 2023, 18:10
Official
Our Support Team is currently working on this matter. We will revert to you. 

^NT