AB
Adelaide B

1 reviews | Active since Mar 2019

01 Mar 2019, 13:47

Cell C the worse ever

Customer Service is very very poor at.Cell C. I called to query why a debit order is still going off my bk account after I cancelled the contract on November 2018. After holding on for 30 minutes I was told they cannot help me the call was transferred to the Legal department. After being on hold for a further 15 minutes the call was cut. I tried calling back a few times and after holding on for a period of time I was transferred to Legal and the calls just kept bring cut off. I am so frustrated. All I want to do is resolve the issue with my account. CAN SOME ONE FROM CELL C LEGAL CALL ME PLEASE. ********** 01

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Replies (1)
Cell C
Cell C's reply01 Mar 2019, 15:32
Official
Good afternoon Adelaide

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist. 

Do expect communication. 

Regards       
Cell C | PN