PZ
Paul Z

1 reviews | Active since Mar 2014

09 Feb 2015, 08:48

Cell C: The promoter of bad services and products

What pathetic service!!!<br> <br> First I get billed more than usual and then I can't get my query resolved. I call the Customer service number but all I get is 'um, we escalated the issue' and then I get told that I cannot speak to anyone in the billing department. I will never use Cell C again and I advise anybody reading this comment to do the same.<br> <br> Looks like it's so easy for Cell C to debit money off your account without explanation.<br> <br> Oh, and to make it worse I didn't have internet signal for a whole month when I was still on my contract.<br> <br> After all my calls and emails I hope somebody gets the message.

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Replies (1)
Cell C
Cell C's reply09 Feb 2015, 09:48
Official
Hello paulzietsman761,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN